L V Nails & Spa in Albuquerque, New Mexico

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• Marisa Romero

  Posted Dec, 20 2019

  My experience here was pretty bad. I called ahead of time, even though they accept walk ins just to make sure I could get seen right away. When i got there i showed the girl a picture of the shape of nails I wanted. She glanced at it, and said she could do that. As she was starting on my nails a couple of other people came in, and that's when it started going down hill from there. The lady who originally started my nails got up and started helping the other customers out which I didn't mind, but the next lady who stepped in to finish my nails was just awful. She was really rude, and rough with my hands. She knipped my cutical on my ring finger, and she completely changed the shape on my nails that I had originally asked for. She had awful hygiene, I could smell her from my chair. It seemed to me like she has some sort of substance abuse problem because she kept making strange head movements, and was constantly making sniffling sounds. She had me get up and move not once or twice, but literally four times. At one point I was sitting in a chair that had already been occupied by another client, because the clients purse, and her companion were inches away from me. It was awkward for the both of us girls. Instead of making sure her work was good quality she basically rushed me out once they saw they were getting busy. I was without service for about ten minutes after the light thing went off to dry my nails as if they forgot all about me. I saw the finished product and I was definitely not happy. Not only was the shape messed up, but they were crooked as well! So noticeably crooked. When i went up to the counter to go pay I showed the lady who had originally started my nails the picture (again) and put my nails right beside it and told her I'm very sorry I hate to complain, but I asked for this specific shape and and the outcome isn't even near that, and as you can see they're massively crooked. I told her it wasn't her fault, but her co-workers, and I probably would have been happier if she stayed doing them, even if it meant I had to wait longer. In the end, she gave me $5 off which was nice, but as soon as I got home i had to fix the shape the best I could myself because it was just plain out ugly. I like going to get my nails done, because it's one of the only times I get to feel pampered or relaxed, but this experience just made me feel rushed, and uncomfortable. I wouldn't recommend this place to anyone as long as that other lady is working there.

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